Step 2: Inspection

3/10/2022 (Permalink)

This SERVPRO technician is using a meter to determine the moisture level of the floor.

Our last "Why SERVPRO" blog highlighted the initial steps in the process of remediation. It discussed the initial call and what type of questions may be asked in order for us to get a better understanding of the job at hand. Well now comes time for the second part of the process, the inspection. After you give all of your information to us on the initial call, we will schedule a time for us to come by and perform an inspection to determine the scope of work. When we come to look at your home, we will do things such as check the walls, ceilings, and floors for signs of moisture. In some cases it is obvious what is wet or where the water is coming from, but in other cases we have to use our moisture meters to determine what is wet. Once we have figured out what needs to be done to do the job the correct way, we will send you an estimate. The estimate will contain everything we plan on doing, broken down line by line. After the estimate is reviewed by the homeowner and the job is scheduled, the next step in the process is to get started on the work.