What our Customers say...


I honestly cant thank you and your team enough for all the help these past few months. Your teams' genuine kindness and sensitivity for the situation has been most appreciated. I cannot imagine dealing with emotional wrecks like me and you all handled it with such professionalism. 

Thanks so much! Really great, and was super helpful to have someone helping me through the process.

Everything was great!

I am more than pleased with the outstanding work of our SERVPRO team. I felt comfortable and confident that my business was in great hands!

Thank you so much for the quick response and action!

Thanks for getting us taken care of so quickly yesterday. Your crew was great!

Your crew did a terrific job. Thanks again!

These three gentleman could NOT have have been NICER! I thought they owned the company because they were so nice! All salesmen should be like that. 

I appreciate you and all SERVPRO is doing to help us get our house back together. It has been truly overwhelming. God bless you and your family.

Ron was fantastic -- very knowledgeable, supportive, very courteous. Enjoyed meeting him. His crew was also great! 

Great job! Appreciate it!

Great job!

Wonderful service. Staff treated our home like it was their own. Very pleased. 


The crew is complete. They did a great job!

The employees were professional and answered all of my questions and concerns. The employees arrived when they said they would. They were knowledgeable and kept a steady pace when working.

I called they showed up in an hour , were very efficient and I appreciate the professionalism 

Shane & Crew very professional- Great to work with.

The guys were all so great! Could not have gone better!!!

Great Service. Thank You =)

Thank you for the courteous & professional service !

"Every single person was awesome and knowledgeable."  

"Great Job"

When we asked Al what recommendations he had to help our SERVPRO franchise improve its performance in the future he replied - 

"NONE - Excellent work"

I can not speak highly enough of all the people who came to our house.

They were great ! Thank you for helping during such a hard time.

Everything was completed to my satisfaction.  Great job, thanks for your help.

Great job!  Staff was courteous, polite and helpful throughout the entire process.

Everything completed to satisfaction.  Very polite.

Pleased with the services provide, thank you.

Very courteous and prompt.  Took care of the problem quickly and helped me get my home back to normal.  Thanks!

Thanks for taking care of my problem so quickly!

Very prompt, professional and courteous.

It's best when you need it, but better yet it's to not have to

Everything was performed to my satisfaction.  Great job!

All 10's, great job!  Thanks for the professional service.  I will recommend.

Great work - I have already recommended them to my neighbor.

 As a community Social worker, I have worked with SERVPRO on several severe cleanups which required sensitivity and understanding.  I will continue to refer my clients to SERVPRO of Evanston.

SERVPRO was prompt, professional and polite.  Crew chief Shawn was very knowledgeable and his help was much appreciated during this tough time. 

Great service - can not say enough positive things about SERVPRO of Evanston. 

SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service